Greenville, SC – October 3, 2024

In the wake of Hurricane Helene, MTC Federal is committed to standing by our hardworking members and their families as we all navigate the challenges of recovery. Our team has been working diligently to collect local resources and form a plan extend assistance to our members and the surrounding communities who have been impacted by the storm.

At this time, we understand how vital it is to provide access to verifiable resources for those who are in need. It’s equally important to offer accurate information for those looking to donate to relief efforts. With that in mind, we have curated a list of reliable organizations and resources that provide support during these times, and we will continue to keep this list updated as needs evolve.

Emergency & Temporary Shelter:

After a hurricane, it can be incredibly difficult to leave your home and seek shelter, but your safety and well-being are the most important priorities during these challenging times. Shelters provide not only a safe and secure place to stay, but also access to essential resources like food, water, medical care, and emotional support. It’s okay to need help, and seeking shelter can provide the stability and protection you and your loved ones need to start the process of rebuilding after the storm. You're not alone—there are people who care and are ready to help.

SC Emergency Management Division - Shelter List

SCDPH Emergency Medical Needs Shelter at Bon Secours Wellness Arena or dph.sc.gov. If you’re unsure if a Medical Needs Shelter is needed, call the SCDPH Medical Needs Line at 1-855-472-3432.

Red Cross Shelters

FEMA Assistance

What is FEMA and how can they help?
FEMA (Federal Emergency Management Agency) is responsible for:

• Coordinating the federal response to disasters that receive a Presidential disaster declaration.
• Supporting citizens and first responders to prepare for, protect against, respond to, recover from, and mitigate all hazards.
• Leading the federal government’s response to disasters.
• Helping partners understand and reduce disaster risk.
• Providing support for individuals and communities to build back and become more resilient.

FEMA- South Carolina, Region 4, information and application.

Food Services

South Carolina Department of Social Services - Statewide meal, water and wellness assistance.
For the most current information, visit their Facebook page or also their website.

United Ministries in Greenville is offering grocery distribution and accepting grocery donations. Please visit their website and Facebook pages for the latest updates.

Harvest Hope Food Bank in Greenville is providing groceries for pickup at multiple sites and is accepting donations, as well as needing volunteers. Please visit their website for more details, or their Facebook page for the most up to date information.

Meal Drop Off
Is your car damaged or do you have limited mobility? Please refer to the following Mobile meal drop off organizations:

Greenville SC, Meals on Wheels

Spartanburg SC, Mobile Meals

Avoiding Disaster Relief Scams

At MTC Federal Credit Union, we want to ensure our members stay safe as our community begins to recover from the impact of Hurricane Helene. Unfortunately, fraudsters often take advantage of disasters to scam individuals who are already facing difficult circumstances. It’s important to remain vigilant during this time.

We have been working diligently with the South Carolina Department of Consumer Affairs to stay alert to new schemes as they present themselves.

Per the SCDCA, scammers may try to reach you by phone, email, text, social media, or even in person, pretending to offer help but with the intent to take advantage. To protect yourself, remember this key rule: Never give out your personal or financial information to anyone who contacts you unexpectedly.

Here are additional tips to safeguard your information and money:

• Be cautious of unsolicited calls or messages asking for personal details.
• Verify any charitable organizations before donating.
• Report suspicious activity to the proper authorities immediately.

We’re here to support you through this difficult time. Stay safe, and always prioritize your security when interacting with unknown sources.

For more information or assistance, contact MTC Federal Credit Union at 800-442-7792 or visit mtcfederal.com.

For a more in depth look on how to navigate the potential threats, please see the full article from the South Carolina Department of Consumer Affairs from 9/30/2024.

Article link to SCDCA: Beware of Scams Following Hurricane Helene