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WELCOME TO
THE FUTURE OF

DIGITAL BANKING

AT MTC FEDERAL!

 
 


At MTC Federal, we believe in working hard for hardworking people and we are thrilled to announce the launch of our new Digital Banking platform in November 2024! This Next Level Banking initiative to provide the best products, service and experience to you, our members.

The new Digital Banking platform is designed to provide you with the tools and financial resources you need to manage your finances more efficiently and help you plan for life’s milestones.

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THE FEATURES YOU WANT & BENEFITS YOU DESERVE

Everything about the new platform is about a better (and easier) banking process for you. It starts with an enhanced user experience that makes banking with MTC Federal a breeze. The advanced security measures ensure you are always protected, and the superior financial management tools are there to support your financial goals.
  • Enhanced Experience

    Intuitive Interface: Easy navigation and a modern design for a seamless banking experience.
    Customizable Dashboard: Personalize your banking dashboard to quickly access the features you use most.

  • Comprehensive Services

    Online Account Opening: Open new accounts directly from your dashboard.
    Loan Application: Apply for a loan online with streamlined processes.
    Skip-a-Pay: Easily skip a loan payment when you need a break.

  • Financial Management Tools

    Savings Jar: Set aside money for specific goals and track your progress.
    Budgeting Tools: Manage your budget and track spending with built-in financial tools.
    Credit Management: Monitor your credit score and get tips for improvement.

  • 24/7 Banking

    Mobile & Desktop Compatibility: Access your accounts from any device, anywhere, anytime.
    Bill Pay: Pay bills securely and schedule payments in advance.
    Remote Deposit: Deposit checks effortlessly from anywhere, at any time, directly through your phone or tablet.
    Transfer Funds: Easily transfer money between your accounts or to other members.

  • Connectivity to Non-MTC Federal Accounts

    Transfer Money: Now you can easily transfer money to and from your MTC Federal account to your other financial accounts.
    Make a Loan Payment: Access your other financial accounts to make a payment on a MTC Federal loan.


FAQS – FREQUENTLY ASKED QUESTIONS

Q: What is the new Digital Banking platform?

Our new platform is a state-of-the-art Digital Banking solution designed to provide an exceptional user experience with enhanced security, advanced features, and comprehensive financial management tools.

Q: How do I access the new platform?

You can access the new Digital Banking platform through our website or by downloading the updated mobile app from the App Store or Google Play Store starting November 2024.

Q: Will my login information change?

Yes, members will be required to set up a new secure log in when the conversion it complete on November 4th. MTC Federal will be providing plenty of communication prior to the conversion to ensure you are prepared to easily access the new Digital Banking platform and set up your new log in.

Q: What happens to my existing account data?

All your existing account information, including transaction history, scheduled payments, and account settings, will be seamlessly transferred to the new platform.

Q: Is there a cost to use the new platform?

No, access to the new Digital Banking platform is free for all MTC Federal members.

Q: How secure is the new platform?

The new platform features advanced security measures, including multi-factor authentication and real-time alerts, to ensure your account is protected.

Q: What should I do if I encounter any issues?

Our dedicated support team is here to help. If you experience any issues, please contact us via phone, email, or visit your nearest branch for assistance.

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DISCOVER CREDIT SAVVY

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As part of our new Digital Banking platform, we’re excited to introduce Credit Savvy, a comprehensive credit management solution designed to help you take control of your financial future. This powerful tool provides ongoing credit monitoring, financial education, and personalized insights to help you make informed decisions.

BENEFITS OF CREDIT SAVVY

  • Continuous Credit Monitoring

    Weekly Credit Score Updates: Stay informed with regular updates to your credit score.
    Credit Report Insights: Gain a detailed understanding of your credit report and what impacts your score.

  • Financial Education

    Educational Content: Access a wealth of resources and articles to improve your financial literacy.
    Personalized Tips: Receive customized advice on how to enhance your credit health and achieve your financial goals.

  • Comprehensive Credit Management

    Credit Score Simulator: Explore how different financial decisions, like paying off debt or opening new accounts, could affect your score.
    Debt Management Tools: Track your debt and develop strategies to pay it off faster.

  • User-Friendly Experience

    Integrated with Digital Banking: Seamlessly access Credit Savvy through our new Digital Banking platform.
    Intuitive Interface: Navigate easily with a user-friendly design tailored to your needs.

  • Enhanced Security

    Identity Theft Protection: Benefit from monitoring and alerts that help safeguard your personal information.
    Secure Access: Enjoy peace of mind knowing your credit information is protected with advanced security measures.


FAQS – FREQUENTLY ASKED QUESTIONS

Q: What is Credit Savvy?

Credit Savvy is a credit management tool that offers continuous credit monitoring, financial education, and personalized insights to help you manage and improve your credit health.

Q: How often is my credit score updated?

Your credit score is updated weekly, providing you with the most current information.

Q: Is there a cost to use Credit Savvy?

No, Credit Savvy is a complimentary service provided to all MTC Federal members as part of our new Digital Banking platform.

Q: How secure is my credit information?

Credit Savvy employs advanced security measures to protect your personal and financial information, ensuring your data is safe and secure.

Q: Can Credit Savvy help me improve my credit score?

Yes, Credit Savvy provides personalized tips and educational resources to help you understand and improve your credit score over time.

Q: How do I Get Started with Credit Savvy?

Once the new Digital banking platform is launched you will access Credit Savvy directly from your Digital Banking dashboard. You will need to follow the simple enrollment process to start monitoring your credit.

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